Remote support and monitoring

What the tools on your computers do, and what they never see.

• Accepting a remote support session
  We use RustDesk for remote sessions. Here is what you see, how to tell it is really us, and how to end a session at any time.
• What we monitor on your computers, and what we never see
  The NetLock agent watches the health of each managed computer. This article lists exactly what it reports and what it does not.