Networks and Wi-Fi

Quick checks for slow or dropped connections, guest Wi-Fi and working from home.

• Internet down? Quick checks before you call
  How to tell whether the problem is your computer, your office network or your internet provider, and the right order to restart things.
• Fixing slow or dropping Wi-Fi
  Why Wi-Fi slows down in some spots, simple things that improve it, and when it is time to look at the equipment.
• Guest Wi-Fi: why it is separate and how to share it
  Why visitors, personal phones and smart devices belong on the guest network, and how to give the password out safely.
• Working from home securely
  A short checklist for your home router, shared family computers and video calls, so working from home is as safe as working in the office.
• Power protection: surge protectors and UPS units
  A power cut or a surge can destroy equipment and corrupt data. What a UPS does, what to plug into it, and how long it needs to last.
• Moving office or opening a new location: the IT checklist
  Internet lines take weeks to install and are the thing that most often delays a move. What to tell us, when, and what we do at each stage.
• What a business firewall does, and why the one from your internet provider is not enough
  The box between your office and the internet decides what gets in and out. What a proper firewall adds, in plain language.