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Backup and disaster recovery

Backups you have tested, and a plan for the bad day.

Cloud backup for computers, servers and Microsoft 365, with restore tests on a schedule and a written disaster recovery plan, so a failed drive, ransomware or a fire costs you hours, not the business.

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What is included

A backup is only as good as its last restore

Cloud backup

Computers and servers backed up automatically to encrypted off-site storage, with no drives to swap and nothing to remember.

Microsoft 365 backup

Mailboxes, OneDrive, SharePoint and Teams backed up separately from Microsoft, with 30 daily and 12 monthly copies kept.

Restore tests

Files and whole systems restored on a schedule to prove the backup works, with the result recorded.

Disaster recovery plan

A short written plan: what gets restored first, who does what, who to call, and how staff keep working in the meantime.

Recovery targets

We agree how much work you could afford to lose and how long you could be down, then size the backup to match.

Monitoring

Backup jobs are monitored, and a failed job is followed up by a person rather than left in an unread email.

In writing

What you get

  • A list of what is backed up, how often, and where it is kept.
  • How long each copy is kept, and how to ask for a restore.
  • Your recovery targets in plain numbers: hours of work at risk and hours to recover.
  • A disaster recovery plan you can print and keep away from the office.
  • A record of each restore test and what it found.

Three copies, one off-site

We follow the 3-2-1 rule: three copies of your data, on two kinds of storage, with one copy away from the office. Cloud storage alone is not a backup, because a deleted or encrypted file syncs everywhere.

Not sure what you have now?

The free IT assessment checks your current backups without changing anything, and tells you what would and would not come back.

Request the free assessment

Backup questions

More answers on our FAQ page.

Not on its own. Sync services copy changes everywhere, including deletions and files encrypted by ransomware, and they keep old versions for a limited time. A backup is a separate copy kept on its own schedule.

It depends on what failed and the recovery targets we agree with you. A single file usually comes back in minutes. A whole server takes longer, which is why the plan sets the order things are restored in.

Backup is the copy of your data. Disaster recovery is the plan for using it: what is restored first, where staff work, and who does what. You need both.

Related services

Cybersecurity Managed IT and Help Desk Business email and Microsoft 365

Find out what would actually come back

Book a free consultation. We look at what you back up today, test a restore with you, and put the gaps in writing.

Book a free consultation+1 (855) 248-2637

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